Educational organizations using Google Workspace for Education service looking for support related to registration, technology, usage, upgrade, renewal, etc. can refer to the information channels below:
Support to register for Google Workspace for Education service.
Educational institutions that subscribe to the Google Workspace for Education service have 2 options:
+ Register directly with Google: This method is rarely used by units, because it involves a complicated process and a lot of information to provide to Google, technical issues need to be handled during the registration process as well. such as administrative procedures: contracts, invoices. With this registration method, you start by looking at whether your organization meets the requirements of Google Workspace for Education or not?
+ Register through an Official Google Partner in Vietnam: Infolinks is an official authorized partner of Google in Vietnam and will advise schools to select and register the appropriate version of Google Workspace for Education to meet their needs. online teaching
Education institutions that have signed up for the service directly with Google will receive support through the Google support website, or Teachers can access the Teacher Center, which aggregates resources for manuals and help. About Google Workspace for Education, the Admins of the organization can also find support channels in English via Chat/Phone/Email from the dedicated Admin Console at admin.google.com .
For educational institutions that have registered for services through Infolinks, in addition to the direct support channel from Google, you have additional support channels from Infolinks' technical team:
+ Consulting services and suitable solutions to save costs and maximize the features of Google Workspace.
+ Setup, service initialization and user manual.
+ Free extra time to use.
+ Migrate data
+ Troubleshooting and 24/7 technical support
+ Issue VAT invoices.
+ Preferential price and discount policy